Privacy Policy

Last updated: 4-11-2024

At Voltura, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shopvoltura.com, make a purchase, or interact with us.

By using our Site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or make a purchase from our site, we may collect the following types of personal information:

  • Personal Identification Info: Name, billing/shipping address, email address, phone number

  • Payment Information: Credit/debit card details (processed securely by our payment providers)

  • Order Information: Products purchased, order value, order history

  • Device Information: IP address, browser type, device type, time zone, cookies

  • Usage Data: Pages visited, time spent on pages, referring websites

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Communicate with you (order updates, customer service)

  • Improve our store and services

  • Prevent fraud and secure our platform

  • Send promotional offers (only if you opt in)

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties to operate our business:

  • Shopify: Our e-commerce platform provider

  • Payment gateways: To process payments securely

  • Shipping providers: To deliver your orders

  • Marketing tools: Only if you've opted in for emails or SMS

All third-party partners are required to comply with strict data privacy regulations.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting obligations.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or request data portability

  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@voltura.com.

6. Cookies

Our site uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can control or disable cookies through your browser settings.

7. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us at:

📧 info@voltura.com